TERMS AND CONDITIONS
Last updated: August 10 2026
Welcome to Never Alone Club.
These Terms and Conditions (“Terms”) govern your access to and use of the Never Alone Club
website, located at https://neveralone.club/ (the “Website”), and the services, subscriptions,
online sessions, workshops, community activities, and other services made available through
the Website (collectively, the “Services”).
Never Alone Club is a website and brand operated by an independent self-employed individual
established in Greece (“we”, “us”, or “our”). Never Alone Club is not a separate legal entity.
By accessing the Website, creating an account, purchasing a subscription, booking a session,
or using any of our Services, you agree to these Terms. If you do not agree with these Terms,
please do not use the Website or Services.
- ABOUT NEVER ALONE CLUB
Never Alone Club provides online experiences and services designed to encourage social
connection, communication, engagement, teamwork, and community participation.
Our Services may include:
● Workplace Bonding Circles
● Virtual Team Building Sessions
● Senior Social Circles
● Workshops
● Weekly and recurring engagement programs
● Online group activities and events
● Private online community access, including Telegram
● Other online services and activities described on the Website
The specific Services available to you will depend on the service or subscription you purchase.
Never Alone Club is not a medical, psychological, therapeutic, healthcare, or professional
counselling service. Our Services are intended for social, educational, engagement, community,
and general wellbeing purposes only. - ELIGIBILITY
You must be at least 18 years old to purchase a subscription or other paid Service from Never
Alone Club.
By using the Website or purchasing a Service, you confirm that you are at least 18 years old
and that all information you provide is accurate, complete, and current.
If you purchase Services on behalf of a company, organization, or other entity, you confirm that
you have the authority to do so. - ACCOUNTS AND ACCESS
Certain Services may require you to create an account or provide information necessary for us
to provide the Service.
You are responsible for keeping your account information accurate and for maintaining the
confidentiality of any login credentials.
You may not share your account or subscription access with other individuals unless this is
expressly permitted by the applicable Service.
We reserve the right to suspend or terminate access where we reasonably believe an account is
being used fraudulently, unlawfully, or in violation of these Terms. - SERVICES AND ONLINE SESSIONS
Our Services are provided online and may use third-party platforms, including Zoom, Microsoft
Teams, Telegram, or other platforms specified by us.
The format, duration, frequency, content, and availability of individual sessions may vary
depending on the Service purchased.
We may reasonably modify the schedule, facilitator, format, or content of a session when
necessary.
We will make reasonable efforts to provide the Services as described on the Website. However,
we do not guarantee that a particular facilitator, activity, session, date, or format will always be
available. - SUBSCRIPTIONS
Some Services are offered as recurring monthly or annual subscriptions.
The price, billing frequency, renewal terms, and Services included in each subscription will be
displayed before purchase.
Unless otherwise stated, subscriptions automatically renew for the same billing period unless
cancelled before the next renewal date.
By purchasing a subscription, you authorize the applicable payment provider to charge your
selected payment method for recurring payments.
You may cancel your subscription at any time in accordance with the cancellation procedure
available through the Website or your account.
Cancellation prevents future renewal charges but does not automatically terminate access
immediately. - MONTHLY SUBSCRIPTIONS
Monthly subscriptions are billed in advance for each billing period.
You may cancel your monthly subscription at any time.
If you cancel a monthly subscription, the current billing period is non-refundable, regardless of
how much of that billing period has been used.
Cancellation will prevent the subscription from renewing for the next billing period.
You will continue to have access to the Services until the end of the current paid billing period,
unless otherwise required by applicable law.
For example, if your monthly subscription runs from April 18 to May 17 and you cancel on April
20, you will not receive a refund for that billing period. Your access will remain active until May
17, and you will not be charged for the following billing period. - ANNUAL SUBSCRIPTIONS
Annual subscriptions are billed in advance for the applicable annual subscription period.
You may cancel an annual subscription at any time.
If you cancel an annual subscription before the end of the annual subscription period, the
current billing month is non-refundable.
You may receive a refund for any complete unused months remaining after the current billing
month.
For example, if an annual subscription begins on January 18 and is cancelled on April 20,
January, February, March, and April will be considered used billing months. Any eligible refund
will therefore cover the complete unused months from May through the end of the annual
subscription period.
Refunds will be calculated based on the unused full months remaining and the applicable
monthly equivalent of the annual subscription price.
Cancellation will prevent the subscription from renewing at the end of the annual subscription
period.
Unless otherwise agreed or required by applicable law, access will remain available during the
current paid billing period. - REFUNDS
Refunds under these Terms are subject to the applicable subscription rules described above
and any mandatory rights provided by applicable consumer protection law.
Where a refund is due, it will normally be returned to the original payment method used for the
purchase.
We may require reasonable information necessary to process a refund.
Nothing in these Terms limits or excludes any statutory refund, cancellation, withdrawal, or other
consumer rights that cannot legally be excluded. - PRICING AND PAYMENTS
All prices displayed on the Website are stated in the applicable currency and may be subject to
applicable taxes.
You agree to pay the price displayed at the time of purchase.
Payments may be processed by third-party payment providers. Your use of a third-party
payment provider may also be subject to its own terms and policies.
If a payment is declined, reversed, charged back, or otherwise fails, we may suspend access to
the applicable Services until payment has been successfully completed.
We reserve the right to change our prices or introduce new Services.
Any price change affecting an existing recurring subscription will be communicated where
required by applicable law before the change takes effect. - TELEGRAM COMMUNITY
Certain Services may include access to a private Never Alone Club community hosted on
Telegram.
Telegram is an independent third-party platform and is not owned or operated by Never Alone
Club.
Your use of Telegram is subject to Telegram’s own terms, policies, and rules.
To access the Never Alone Club Telegram community, you must have an appropriate Telegram
account and provide any information reasonably necessary to grant access.
You agree to use the community respectfully and responsibly.
We may remove or restrict access to the Never Alone Club Telegram community if a member:
● engages in harassment, threats, abuse, or intimidation;
● shares illegal, harmful, or inappropriate content;
● shares another person’s private or confidential information without permission;
● engages in spam, scams, or unauthorized advertising;
● attempts to disrupt or misuse the community;
● violates the rights of another member;
● records or distributes private sessions without permission; or
● materially violates these Terms or applicable Community Guidelines.
Removal from the community may result in loss of access to community features, subject to any
rights you may have under applicable law. - COMMUNITY CONDUCT
Never Alone Club is intended to provide a respectful and welcoming environment.
You agree not to:
● harass, threaten, intimidate, or abuse another participant;
● discriminate against or target another participant;
● impersonate another person;
● share another participant’s private information without permission;
● use the Services for illegal activities;
● distribute spam, scams, malware, or unsolicited advertising;
● use the Services for unauthorized commercial promotion;
● record, reproduce, or redistribute paid sessions or proprietary content without
permission; or
● interfere with the normal operation of the Website, Services, sessions, or community.
We reserve the right to take reasonable action when these rules are violated, including
restricting or terminating access. - WORKSHOPS AND ACTIVITIES
Our workshops and activities are designed for social connection, engagement, communication,
teamwork, participation, and general wellbeing.
Participation in any activity is voluntary.
You are responsible for deciding whether a particular activity is suitable for you.
Never Alone Club does not provide medical, psychological, therapeutic, fitness, or healthcare
services.
If you have any medical, psychological, physical, or other personal concerns, you should seek
advice from an appropriately qualified professional. - INTELLECTUAL PROPERTY
Unless otherwise stated, the Never Alone Club name, branding, logos, Website design, text,
graphics, workshop materials, games, activities, written materials, and other original content
provided through the Website or Services are owned by or licensed to us.
Your purchase of a Service provides you with a limited, personal, non-exclusive,
non-transferable right to access and use the applicable Service for its intended purpose.
You may not, without our prior written permission:
● reproduce or republish our materials;
● sell, sublicense, or redistribute our materials;
● copy or commercially exploit our workshops, activities, games, or proprietary content;
● modify our materials for commercial purposes; or
● record or distribute paid sessions or proprietary content. - USER CONTENT
You may have opportunities to submit comments, messages, photographs, stories, feedback, or
other content through the Website or Services (“User Content”).
You retain ownership of User Content that you create.
By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to
use, reproduce, display, and distribute that content only as reasonably necessary to operate,
provide, improve, and promote the Services, subject to our Privacy Policy and applicable law.
You are responsible for ensuring that you have the necessary rights and permissions to submit
User Content.
We reserve the right to remove User Content that violates these Terms or applicable law. - PRIVACY
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are described in our
separate Privacy Policy.
Our Privacy Policy forms part of the legal information governing your use of the Website and
Services.
By using the Website or Services, you acknowledge that you have reviewed our Privacy Policy. - THIRD-PARTY SERVICES
The Website and Services may use or link to third-party services, platforms, websites, or
applications, including payment processors, communication platforms, video-conferencing
services, and Telegram.
We do not control third-party services and are not responsible for their availability, content,
policies, security, or performance.
Your use of a third-party service may be subject to that provider’s own terms and policies. - WEBSITE AVAILABILITY
We make reasonable efforts to keep the Website and Services available and functioning
properly.
However, we do not guarantee that the Website or Services will always be available,
uninterrupted, secure, or error-free.
Temporary interruptions may occur due to maintenance, technical problems, internet
connectivity, third-party services, or circumstances beyond our reasonable control. - DISCLAIMERS
The Website and Services are provided for general informational, social, educational,
engagement, community, and wellbeing purposes.
We do not guarantee any particular personal, professional, social, emotional, business, or
wellbeing outcome from participating in our Services.
Nothing provided through the Website or Services should be interpreted as medical,
psychological, legal, financial, or other professional advice. - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental,
special, consequential, or punitive damages arising from or relating to your use of the Website
or Services.
We are not responsible for losses caused by circumstances outside our reasonable control,
including failures of third-party platforms, internet outages, technical failures, or unauthorized
actions of third parties.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited
under applicable law. - TERMINATION
We may suspend or terminate your access to the Website or Services if you materially breach
these Terms, engage in unlawful conduct, abuse other participants, misuse our Services, or
otherwise create a significant risk to Never Alone Club or its community.
Where appropriate and legally required, we will provide notice before termination.
Termination does not affect rights or obligations that arose before termination. - LINKS TO OTHER WEBSITES
The Website may contain links to third-party websites.
These links are provided for convenience only. We do not control or endorse third-party
websites and are not responsible for their content, availability, or practices. - CHANGES TO THE SERVICES
We reserve the right to modify, suspend, or discontinue any part of the Website or Services
where reasonably necessary.
Where a material change significantly affects a paid subscription, we will take reasonable steps
to notify affected subscribers and comply with applicable legal requirements. - CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will always be published on the Website with the applicable “Last updated”
date.
Your continued use of the Website or Services after an updated version becomes effective
constitutes acceptance of the updated Terms, except where applicable law requires a different
form of consent. - GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of Greece, without prejudice to any mandatory
consumer protection rights that may apply to you under the laws of your country of residence.
If you are a consumer, nothing in these Terms is intended to deprive you of any mandatory
rights or protections available to you under applicable consumer protection law.
If you have a concern or dispute, we encourage you to contact us first so that we can attempt to
resolve the matter informally.
Nothing in these Terms prevents a consumer from exercising any mandatory right to bring a
claim before a competent court or use any mandatory consumer dispute-resolution mechanism
available under applicable law. - SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining
provisions will continue to apply to the fullest extent permitted by law.
The invalid or unenforceable provision will be interpreted or modified to the extent necessary to
make it valid and enforceable while preserving its original intent as closely as possible. - ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and Cookie Policy, constitute the agreement
concerning your use of the Website and Services.
Specific Services may have additional terms presented to you before purchase. Those terms will
apply to the relevant Service in addition to these Terms.
Separate rules may apply to promotional campaigns, giveaways, competitions, or other special
offers. Where applicable, those rules will be published separately and will apply in addition to
these Terms. - CONTACT
If you have questions about these Terms, the Website, or our Services, please contact us at:
Email: hello@neveralone.club
Website: https://neveralone.club/
Operator: Ioanna Romanou
Business status: Self-employed / Sole Proprietor established in Greece
Tax Identification Number: 131403673
Last updated: August 10 2026